Privacy Policy

This Privacy Policy explains how AiCommsLibrary ("we", "us", or "our") collects, uses, and protects information when you use our website at aicommslibrary.com. By using our website, you agree to the practices described in this policy.

1. Who we are

AiCommsLibrary is a prompt template library providing AI prompt resources. We are based in the United Kingdom. If you have any questions about this policy, you can contact us at support@aicommslibrary.com.

2. What information we collect

We collect different types of information depending on how you interact with our website:

• Information you provide: If you purchase full library access, we collect your name, email address, and payment details (processed securely via our payment provider — we do not store card details ourselves).
• Usage data: We automatically collect information about how you use the website, including pages visited, time spent, search queries entered, and prompts copied. This is collected in aggregate and not linked to individual identities.
• Device and browser data: We may collect your browser type, operating system, screen resolution, and IP address for security and analytics purposes.
• Cookies: We use cookies as described in section 4 below.

We do not require you to create an account to browse free prompts. However, some optional features — such as saving favourite prompts — require a free account. Account creation is always optional.

3. How we use your information

We use the information we collect to:

• Provide and improve the AiCommsLibrary service
• Process payments and grant access to premium content
• Send you purchase confirmations and access details
• Understand how users interact with the library so we can improve it
• Detect and prevent fraud or abuse
• Comply with our legal obligations

We will never sell your personal data to third parties, and we will never use your data for targeted advertising.

4. Cookies and tracking

We use a small number of cookies to make the website work properly:

• Essential cookies: Required for the site to function — for example, remembering your access status.
• Analytics cookies: We may use privacy-friendly analytics (such as Plausible or Fathom) to understand general usage patterns without collecting personal data or using advertising trackers.

We do not use advertising cookies, Facebook Pixel, Google Ads tracking, or any other third-party marketing trackers. You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Sharing your information

We only share your information with third parties in these limited circumstances:

• Payment processing: Your payment details are handled by our payment provider (e.g. Stripe). They operate under their own privacy policy and are PCI-DSS compliant.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.
• Business transfers: If AiCommsLibrary is acquired or merged with another company, your information may be transferred as part of that transaction.

6. Data retention

We retain your personal data only for as long as necessary. Purchase records are kept for up to 7 years to comply with UK financial regulations. Analytics data is retained in aggregate form with no personal identifiers.

7. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate data.
• Right to erasure: You can ask us to delete your personal data in certain circumstances.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can request your data in a portable format.
• Right to object: You can object to certain types of processing.

To exercise any of these rights, contact us at support@aicommslibrary.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All data transmitted between your browser and our website is encrypted using HTTPS. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

AiCommsLibrary is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

11. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch:

• Email: support@aicommslibrary.com
• Website: aicommslibrary.com